1. Formation of the contract
With your order you submit a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by email or by delivering the ordered goods. First, you will receive a confirmation of the receipt of your order by email to the email address you provided (order confirmation). However, a purchase contract is only concluded when our order confirmation is sent to you by email or when the ordered goods are delivered.
When ordering from our online shop, the ordering process comprises a total of three steps. In the first step you select the desired goods. In the second step, you enter your customer data including the billing address and, if applicable, a different delivery address. In the third step you choose how you want to pay.
2. Storage of the contract text
We save the contract text of your order. You can print this out before sending your order to us by clicking on “Print” in the last step of the order. We will also send you an order confirmation and an order confirmation with all order details and our general terms and conditions to the email address you provided.
3. Retention of title
The delivered goods remain our property until all claims have been paid in full.
4. Prices, shipping costs, return shipping costs upon cancellation
All prices in the shop are final prices; Sales tax is already included in the price and will be listed separately on the invoice. The shipping costs shown are the net price. If you make use of an existing right of withdrawal, you have to bear the regular costs of the return.
5. Terms of delivery
Unless otherwise stated in the offer, we will dispatch the goods within 4 working days after receipt of payment. We also expressly reserve the right to a longer delivery time. If there are longer delivery times, you will be informed immediately by email.
6. Terms of payment
Payment is made either by bank transfer, cash on local pickup, card payment via Braintree or PayPal. We reserve the right to exclude individual payment methods. If you choose the payment method bank transfer, a payment slip is included. The invoice amount is to be transferred to our account within 14 days. You can only exercise a right of retention if the claims result from the same contractual relationship.
7. Warranty
The guarantee is based on the statutory provisions. As far as used goods are the subject of the purchase contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used items is one year.
8. Data protection
When initiating, concluding, processing and reversing a purchase contract, we collect, save and process data in accordance with the statutory provisions.
When you visit our website, the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC as well as the pages you are viewing are logged. However, we are not able to draw any conclusions about personal data, nor are we intending to.
The personal data that you give us e.g. B. when placing an order or by e-mail (e.g. your name and contact details) will only be processed for correspondence with you and only for the purpose for which you have provided us with the data. To process payments, we pass on your payment details to the bank responsible for the payment.
Otherwise, do not pass on data to third parties, unless we are legally obliged to do so or you have given your express prior consent. Insofar as we use third-party services to carry out and process processing processes, the provisions of the Data Protection Act are observed.
Duration of storage
Personal data that have been communicated to us via our website will only be stored until the purpose for which they were entrusted to us is fulfilled. Insofar as commercial and tax law retention periods must be observed, the duration of the storage of certain data can be up to 10 years.
Your rights
If you no longer consent to the storage of your personal data or if it has become incorrect, we will arrange for your data to be deleted, corrected or blocked in accordance with the relevant instructions. Upon request, you will receive information free of charge about all personal data that we have stored about you. If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact us at: data@happybubble.ch
